From HR Burnout to Death Doula: Nicole Hoover's Unexpected Career Reinvention

Death doula Nicole Hoover of deathdoulanicole.com joins host Brian Pritchard to explain what death doulas actually do, and why her real focus is legacy work. She shares her own story of losing her mother to ovarian cancer and never capturing her recipes, and how that guilt now drives her mission to help families preserve stories before it's too late.

Nicole Hoover Wants You to Write Down the Recipe

I'll be honest with you, going into this conversation, I didn't know what a death doula was. I told Nicole that up front. The word "doula" hadn't crossed my radar, and the pairing with "death" is the kind of thing that either makes you turn away or lean in. I leaned in, and I'm glad I did, because this ended up being one of the more affecting conversations I've had on this show.

Nicole Hoover runs deathdoulanicole.com out of Northeast Ohio, just outside Akron. The word doula, she told me, means servant, servant to the people. On the birth side, that's the person coaching mom through contractions. On the death side, it's the inverse: sitting with families and the dying, walking through the journey, handling comfort care (sometimes as simple as brushing someone's hair), navigating family dynamics, and being a steady, loving presence when nobody knows what to do next.

That last part turned out to be the real pattern in her work. Nicole described what she calls "11th-and-a-half-hour" phone calls, families in crisis mode, someone on or near hospice, nobody sure what happens next. She's also sat vigil so exhausted caregivers could just take a shower or grab a cup of coffee together. If you've ever watched someone you love go through caregiver burnout, that part of the conversation will land close to home.

But the section I keep thinking about is the one on legacy work. Nicole told me about caring for her mother through a stage four ovarian cancer diagnosis, and how, in the day-to-day of MyChart updates and hydration tracking, she never got her mom to sit down and write out the family meatball and spaghetti sauce recipe. Her mom was in denial about the diagnosis, and every attempt got pushed to "we'll talk about that later." That recipe never got written down. Nicole now builds her practice around making sure other families don't lose that chance, legacy reels, recorded conversations, someone's origin story captured on camera, all of it doable virtually over Zoom, no matter where you live.

I told her this hit close to home for me too. My dad's a lifelong songwriter with a catalog of hundreds of songs, and we've started doing our own version of a VH1 Storyteller sit-down, week by week, before either of us needs a reason to.

We also got into something I hadn't thought about before: the "silver tsunami" she describes moving through the healthcare system, and why she thinks every family should have these conversations long before they think they need to, not just for the dying, but for the caregivers left checking their egos at the door.

If any of this resonates, whether you're navigating it right now or just filing it away for later,Nicole is at deathdoulanicole.com, or you can email her directly at nicole@deathdoulanicole.com.

Full episode: futureproofpodcast.com/ep-016-nicole-hoover

If this one got you thinking about the "what happens next" side of things, a couple of past conversations pair well with it:

What is a death doula?
 According to Nicole Hoover, a death doula is essentially a servant and project manager for the dying and their families — providing comfort care, helping navigate family dynamics, and acting as a supportive, cheerleading presence, much like a birth doula but on the other end of life.
What areas does Nicole Hoover serve?
 is based just outside Akron in Northeast Ohio and says a two-hour radius is her hands-on limit. She does offer virtual legacy work — story capture and interviews over Zoom — to anyone regardless of location.
What is "legacy work," and why does Nicole focus on it?
Legacy work is Nicole's practice of helping families document stories, recipes, and memories, sometimes on camera as "legacy reels." She says her passion for it comes directly from losing her mother to stage four ovarian cancer without ever capturing her mom's meatball recipe or life stories.
How do people typically find and hire a death doula?
 Nicole says most of her clients come through referrals and word of mouth, alongside activity on Facebook, LinkedIn, Instagram, and occasionally TikTok. She describes a recurring pattern of "11th-and-a-half-hour" panic calls from families in crisis, often around hospice care.
What does Nicole mean by the "silver tsunami"?
It's her term for the wave of aging Americans moving through a healthcare system she says is strained by staff turnover and continuity-of-care gaps — the exact space she believes death doulas fill with "white glove" support.
Brian Pritchard

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